Step 1: Simply login to and click on MY ACCOUNT, then click on Cancel Billing.:

Step 2: You will then be directed to confirmation page to cancel your subscription. Please note your subscription will be monthly. For example, if you Subscribe 1st of the month and cancel 15th of the same month, your Pro features will still be available until the end of the month term. 

Step 3: Feel free to contact our support team by visiting and clicking on the Contact support button. We can double check for you to make sure it's also reflecting on our end.