My video is hanging at 100% and never completes?

Recommended Video File Type

We recommend using MP4. If you are using another format other than MP4, we suggest downloading this FREE tool called HandBrake.


Watch the video below about what software our Support Team uses to help users:

DVDsoft MP4 Converter:

*Click here if video does not show.

Make sure you are using the latest version of your browser. 

Click here to see if your browser is up to date. Otherwise, please update to the latest version for elimination of issues.

Make sure you’re using an up-to-date version of your browser so you can upload files greater than 20GB. The maximum file size you'll be able to upload to TecherTube is 2000GB and the maximum duration is 11hours.

My video is larger than 128GB.

If your video is larger than 128GB, try compressing your video in a video editor before uploading it to TeacherTube. This will reduce your video file size, while still keeping the video quality high. One common way to compress a video for TeacherTube is to encode it using the H.264 codec.

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