Why does it say "Video file already exists" after uploading?

This means that you have already uploaded this file and is a duplicate. In order to proceed uploading file that shows this note, remove the existing duplicate file in your DASHBOARD (MY ACCOUNT >> UPLOADED VIDEOS >> DELETE). 

Another option is to change the video format. For instance, if you are uploading an MOV...convert your video file to an MP4. Then proceed to upload the new MP4. We recommend using MP4. 

Recommended Video File Type

We recommend using MP4. If you are using another format other than MP4, we suggest downloading this FREE tool called HandBrake. https://handbrake.fr/downloads.php

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