My upload's been running a long time and hasn't completed or it Timed Out. What should I do?

Uploading a video can take several minutes, depending on the length of your video and the demand on the servers. If your video upload is taking longer than 30 mintues to complete, we recommend canceling the upload, checking the length and settings for your video, and uploading it again. You can also try two options:

OPTION 1: Please make sure any firewall software you may have is allowing the connection to our server. If you're on a corporate or school network the connection may be blocked. You might want to check with your network administrator to find out what restrictions your network's under.You'll need a broadband connection with at least 5000+ Kbps upload speed and 1000+ Kbps download speed for the best viewing and uploading experience.Got to: http://speedtest.netto check your speed for compatibility tests. 

OPTION 2: For larger files, you can make your video file smaller in size by compressing your video using this Video Converter (WM VIDEO CONVERTER). The best video conversion files to convert to are Flash .FLV Video Files or Apple MPEG-4 .MP4 Video Files. This will help tremendously if you do not want to wait a long time for the upload progress. 

Recommended Video File Type

We recommend using MP4. If you are using another format other than MP4, we suggest downloading this FREE tool called HandBrake.


  1. How do I upload?
  2. Having trouble uploading?
  3. How do I make my content Private? What are my options for privacy?
  4. I have uploaded several videos and when I play back the videos I see only a white screen and hear the audio. They are .AVI video files?
  5. What file formats can I upload to TeacherTube?
  6. What is this .MSWMM file? How do I create a movie with Windows Movie Maker?
  7. How long does my digital media that I have uploaded stay on TeacherTube?
  8. Is there a limit to how much I can upload?
  9. How do I remove a content of existing uploaded media?
  10. What are 'tags'?
  11. How can I improve my videos?
  12. What Support and/or Document file formats can I upload?
  13. What's the best format to upload for high quality Videos?
  14. What Video file formats can I upload?
  15. What kind of videos and topics can I upload?
  16. My upload's been running a long time and hasn't completed or it Timed Out. What should I do?
  17. Can my video be more than 100MB or longer than 10 minutes?
  18. How long does the review process take before my content goes live?
  19. Why does it say "Video file already exists" after uploading?
  20. I set my video upload to Private and I get a message that it is still being approved?
  21. Best video settings (advanced encoding) and formats to use on TeacherTube.
  22. My video is hanging at 100% and never completes?
  23. How do I edit My existing Videos?
  24. Converting & Compressing Large Video Files Without Losing Quality [VIDEO]
  25. How To Align Content to State Standards (Common Core & TEKS)
  26. How To Move Videos From YouTube to TeacherTube [User Submitted Help Guide]

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